Welcome to Dapi (the “DAPI”). The owner and operator of the DAPI is DAPI Ltd, a private limited company by shares registered in the United Arab Emirates (“UAE”) under license number 000003122, with its office located at 14-101, WeWork, 14th Floor, Al Khatem Tower, Abu Dhabi Global Market Square, Al Maryah Island, Abu Dhabi, United Arab Emirates (“we”, “our” or “us”).
You acknowledge that the products and services provided to you through a third-party application are governed by a separate agreement between you and the provider of that application.
We offer two financial APIs, a Data API and Payment API (both defined below), that let apps and others:
access its user’s transactional information, account balances and other financial information as described in schedule 1 (the “Data API”); and
initiate payments by automating bank transfers – we initiate payments by securely communicating with the relevant service provider providing such services and instructing such service provider to make payment from the End User’s selected account (the “Payment API”).
With respect to the Payment API, we will initiate payment wherever the End User has provided consent through the third-party application unless:
incomplete or incorrect information has been given;
applicable laws and regulations do not permit and/or inhibit such action from being taken;
in our reasonable opinion, the payment may be fraudulent or otherwise unlawful; and
we reasonably believe that the End User is not the named account holder.
Our financial APIs have the following use cases, which include (without limitation):
categorization of transactional data from multiple bank sources;
lenders may make instant, informed decisions by accessing streamlined data;
verification of account ownership;
facilitation of consumer payments;
categorization of bank data in order to build accounting tools; and
initiation of bank transfers.
We will not charge you for the use of our Services. However, third-party applications may charge you for products and services provided to you that make use of our Services.
Before receiving our Services, you will have instructed a third-party application through which you have accessed our Services to retrieve your Account Information. Following such instruction, you will generally be redirected to us.
Once you are redirected to us, we will ask you to select which ASPSP you would like us to access Account Information from. You may be redirected to your ASPSP’s website or mobile application in order to authenticate yourself so that your ASPSP knows that you consent to us accessing your Account Information.
In some circumstances, to use our Services, you will need to provide the same identifying information that you use to access the relevant payment accounts when you log in yourself (the “Credentials”).
Our Services will allow you to use your Credentials to retrieve such Account Information as you choose to transmit to the Provider.
Our Services may merge or aggregate Account Information retrieved from a particular ASPSP with Account Information retrieved from another ASPSP where you have instructed us to access and transmit such information.
You can use our Services to make online payments from an account you hold with an ASPSP.
Before receiving our Services, you will have instructed a third-party application through which you have accessed our Services to make an online payment. Following such instruction, you will generally be redirected to us.
Once you are redirected to us, you will be asked to review and confirm your payment and transaction details are correct.
Once you have confirmed those details, and provided your explicit consent for us to:
send the payment order to your ASPSP for execution; and
share any Account Information we receive from your ASPSP with the third-party application through which you accessed our Services,
you will have to select the account you will use to initiate the payment from. You may be redirected to your ASPSP’s website or mobile application in order to authenticate yourself so that your ASPSP knows that you consent to such transaction.
In order to use our Services, you may be required to register as a user on our Services and provide us with certain information.
You are eligible to register as a user of our Services if you meet the following eligibility criteria:
you are above the legal age for purchasing products and services in the UAE.
for business entities:
you are a legal entity duly registered in your jurisdiction;
you have a current trade licence;
you provide proof of authorisation for the individual who will be registering and using the Services; and
you provide identification for the authorised person.
In order to register for the Services, you will need to provide us with certain information. Your registration for the Services may not be accepted if you do not provide us with the required information. We reserve the right to decline any registration without further explanation. We also reserve the right to undertake such checks as are necessary to verify your identity, as appropriate.
Some of the Services may be available to you through a compatible desktop or mobile device, which may require Internet access and/or additional software to be installed. You acknowledge and agree that you are solely responsible for these technical requirements, including but not limited to:
any applicable charges, updates and/or additional fees imposed by your telecommunications provider; and
using the Services in compliance with the terms of your agreement with your telecommunications provider.
You also acknowledge that we make no warranties or representations of any kind, express, statutory or implied, as to:
whether the telecommunications services from your provider will be available and accessible at any time or from any location; and
the failure of the telecommunications services to transmit any data, communications or settings in connection with the Services.
When using or accessing the Services, you agree that you, and any others acting on your behalf:
are responsible for maintaining the confidentiality of, and restricting access to and use of your account, password, and API authentication credentials, and accept responsibility for all activities that occur under your account and password;
will immediately notify us of any unauthorised use of your password, account, API authentication credentials, incorrect or unauthorised payment or any other breach of security (whether suspected or otherwise);
will provide true, accurate, current and complete information about yourself and your use of the Services as required by us;
will cooperate with our requests for information with respect to your eligibility and usage of our Services; and
give us your explicit consent to:
retrieve, merge and/or aggregate your information whilst you use the Services; and
transmit your information to the relevant Providers for the purpose of providing the Services.
have reviewed the terms and conditions (including terms governing online access to your accounts) of the banks or financial institutions that may be accessed during the provision of Services to you and acknowledge and understand that the provision of Services to you may affect your rights and legal position under the terms and conditions of such banks or financial institutions that are accessed during the provision of any Service to you
When using or accessing the Services, you agree that you, and any others acting on your behalf will not:
breach or circumvent any laws, third party rights or our systems, policies or determinations of your account status;
use our Services if you no longer fulfil the eligibility criteria or are not able to form legally binding contracts, or are temporarily or indefinitely suspended from using our Services;
use contact information provided to you during the course of a transaction on the Service to solicit additional sales offline or on another website;
take any action that may undermine the Service’s feedback and ratings systems;
transfer your account to another party without our prior written consent;
distribute or post spam, unsolicited or bulk electronic communications or similar;
distribute viruses or any other technologies that may harm our Services or the interests or property of other third parties;
the copyright, trademark, patent, publicity, moral, database, and/or other intellectual property rights (collectively, “Intellectual Property Rights”) that belong to or are licensed to us; or
any Intellectual Property Rights that belong to third parties;
harvest or otherwise collect information about users without their consent;
circumvent any technical measures we use to provide the Services;
use, or attempt to use, any robot, spider, scraper, web crawler, deep link or other similar data gathering or extraction tools, program, algorithm or methodology to access, acquire, replicate, copy or monitor our website, Service or any portion of them;
use, or attempt to use, any engine, software, tool, agent, or other device or mechanism to navigate or search the Service, other than the search engines available through the Service;
attempt to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of the Service for any purpose other than those provided for by us and in conjunction with the operation of the Service; or
overload, flood, or spam any part of the Service.
all content included as part of the Services, including but not limited to text, graphics, logos, images, audio clips, digital downloads and software is our property or the property of our licensors. We (or our licensors, as the case may be) retain all rights, title and interest in and to the Services, including, without limitation, all intellectual property rights therein; and
all rights, title and interest in and to any performance data or feedback that you provide in connection with your use of the Services, including all intellectual property rights therein, will become our property.
disseminate, market, license, sublicense, sell, resell, lease, transfer, assign, distribute, time share, let, rent, or sub-authorize any element of the Services;
modify, translate, reverse engineer, decrypt, decompile, decode, disassemble, or create derivative works based on our APIs;
breach, override or otherwise circumvent any authentication or security mechanisms or other use restrictions that are built into the Services;
remove or delete any notices, ownership labels, classified legends or marks from the Services;
engage in any action with the Services that destroys or accesses in an unlawful manner the server networks, connections, systems, records, or other assets, tools or services of the DAPI or any related third party;
transmit any worms, viruses, Trojan horses, or any other malware, disruptive or harmful software or data through your access to and use of the Services;
obtain or try to obtain or register for itself anywhere in the world any of our Intellectual Property Rights; or
mislead, confuse, or cause misapprehension or confusion among other End Users as to the features, functionality, origin, or other aspects of our APIs, the Services or our Intellectual Property Rights.
You agree that you have no right to use any trademark we hold, or may hold in the future, without our prior written consent.
In the event that any of our Intellectual Property Rights vest in you, you hereby assign (or shall use reasonable endeavours to assign or procure the assignment) to us all right, title and interest in and to such Intellectual Property Rights.
You will maintain the confidentiality of all Confidential Information we may provide you or which you receive as a result of your use of the Services and will not release, disclose, use, make available or copy any such Confidential Information without our prior written consent. You may disclose Confidential Information to employees, agents or subcontractors on a need-to-know basis only. You will take reasonable precautions to protect the confidentiality of such Confidential Information. Excluded from this obligation of confidentiality is Confidential Information which:
is known or becomes known to you directly or indirectly from a third party source not having an obligation of confidentiality to us;
is independently developed by you; or
is required to be disclosed by a government authority or by law, provided that you give us reasonable prior written notice sufficient to permit us to contest such disclosure.
You warrant, represent and undertake that:
you shall fully comply and will at all times continue to fully comply with all applicable laws, statutes and regulations, including, without limitation, all privacy laws legislation and content regulation;
any laws, rules, regulations or governmental guidelines to which you are subject to; or
any other agreements to which you are a party to or to which you are otherwise bound by;
any information that you provide us with is accurate, up-to-date and complete and you are authorised to provide us with any financial information (e.g. card details);
any content you submit as part of your use of the Services and any products that you list do not violate the rights of any third party anywhere in the world including, without limitation, any Intellectual Property Rights (whether registered or not).
Subject to clause 9.1, the Services are provided to you on an “as is” basis without representations, warranties or conditions of any kind. We disclaim all warranties, conditions and representations of any kind, whether express, implied or collateral, including, but not limited to, all conditions, representations or warranties of merchantability, of fitness for a particular or general purpose, of non-infringement, of compatibility or that the Services are secure or error free or will operate without interruption or will be provided in a timely or proper manner or at all.
for fraud, including fraudulent misrepresentation, perpetrated by that party;
for death or personal injury caused by the negligence of that party; or
for any other liability that cannot be limited or excluded under applicable law.
In addition, to the extent permitted by applicable law, we (including our parent company, subsidiaries and affiliates and our and their directors, officers, agents, employee, suppliers, subcontractors or licensors) are not liable, and you agree not to hold us responsible, for any damages or losses resulting directly or indirectly from:
the information you provide when using the Services;
your use of or your inability to use our Services;
guidance provided by us;
delays or disruptions in our Services;
viruses or other malicious software, including, without limitation, Trojans, worms, logic bombs, obtained by accessing or linking to our Services;
bugs, errors or inaccuracies of any kind in our Services;
damage to your hardware device from the use of products sold or made available on the Service or our Services;
the content, actions or inactions of third parties using our Services;
a suspension or other action taken by us with respect to your use of the Services; or
You agree to indemnify and hold us, our parent company, subsidiaries and affiliates and our and their directors, officers, agents, employee, suppliers, subcontractors or licensors harmless from and against any losses, damages and expenses (including legal fees) arising out of or relating to:
any claims or demands made by any third party, including a regulator or government authority, due to or arising out of your use of the Services;
your violation of any applicable laws, including, without limitation, data protection or anti-spam laws; or
the manner in which you use our Services, including, without limitation, that your trademarks infringe the Intellectual Property Rights of any third party or that your use of the Service violates any other rights (including privacy rights) of any third party (including other End Users).
Without prejudice to any of our rights and remedies and without any liability to you, we may terminate, limit, suspend or withdraw your access to the Services (effective immediately) and/or remove hosted content submitted by you if:
we are required to do so by law (including if we receive a written request by a regulator to cease provision of the Services to you); or
there are objectively justified and duly evidenced reasons.
comply with your obligations under clause 7; and
Our Services may include information and materials uploaded by other users of the Services. This information and these materials have not been verified or approved by us. The views expressed by other users of our Services do not represent our views or values.
We are not responsible for any complaints or disputes about products and/or services provided by any application or third party through which you accessed our Services. You should settle these complaints or disputes with the application provider or third party directly.
Force Majeure: Neither party will be liable for any loss or damage or for any delay or failure in performance due to acts beyond the control of such party whether or not such acts could reasonably be anticipated (including without limitation acts of God, legislative, judicial or regulatory acts of any provincial or the federal government, court or regulatory authority, acts of any of our subcontractors or any third party providers of goods or services to us, labour disruptions, blackouts, embargoes, epidemics, pandemics).
Address: 14-101, Al Khatem Tower, Abu Dhabi Global Market Sq. United Arab Emirates
Professional Advice: Any information or data contained in or made available through the Services is provided for informational purposes only. Such information or data is not a substitute for the services of qualified professionals. We do not give professional advice and are not in the business of providing legal, financial, accounting, taxation or other professional services or advice. You should take independent financial or other advice from a qualified professional regarding any information or data contained in or made available through the Services.
Export Restrictions: The Services may be subject to the export control laws of, trading embargoes or other trading restrictions imposed by the United States, United Kingdom, European Union and/or the United Nations. You acknowledge that none of the Services may be downloaded or otherwise exported or re-exported, directly or indirectly into any countries that are subject to U.S., UK, EU, United Nations sanctions or other sanctions applicable to the export or re-export of goods and/or service.
for reasons of actual or suspected fraud, criminal activity or failure to comply with applicable law;
by a regulator; or
in which case such audits may be at any time and without restriction.
Our two financial APIs let fintech apps process the following types of information:
personal information: name, date of birth, full address(es), email address, phone number, gender;
payment account information:
account type (e.g. current, saving, investment, credit card);
IBAN, account number, sort code, SWIFT;
account balance information;
available balance (credit cards);
payment due date (credit cards);
next closing date (credit cards);
minimum payment due (credit cards);
information on transactions;
metadata (arbitrary data that banks associate with a transaction e.g. category).
Last updated: August 10, 2020
We may collect, use, store, transfer and process the following Information about you:
Information that you provide by filling in forms on our Site, including information provided at the time of registering to use our Site and other core registrations, subscribing to our Services, posting material or requesting further services;
Information we receive from the financial product and service providers that maintain your financial accounts, as well as the information made available by those providers, e.g.:
account information, including financial institution name, account name, account type, account ownership, branch number, IBAN, BIC, and account and routing number;
information about an account balance, including current and available balance;
information about credit accounts, including due dates, balances owed, payment amounts and dates, transaction history, credit limit, repayment status, and interest rate;
information about loan accounts, including due dates, repayment status, balances, payment amounts and dates, interest rate, guarantor, loan type, payment plan, and terms;
information about investment accounts, including transaction information, type of asset, identifying details about the asset, quantity, price, fees, and cost basis;
identifiers and information about the account owner(s), including name, email address, phone number, date of birth, and address information;
information about account transactions, including amount, date, payee, type, quantity, price, location, involved securities, and a description of the transaction;
insurance information; and
professional information, including salary amounts, information about your employer, in limited cases where you have connected your payroll accounts.
Information you provide us, or that we may collect from you, when you report a problem with our Site;
a record of correspondence if you contact us;
general, aggregated, demographic and non-personal Information;
details of transactions you carry out through our Site;
details about your computer, including (where available) your IP address, operating system and browser plug-in types, operating system and platform as well as information about your general internet usage (e.g. by using technology that stores information on or gains access to your device, such as cookies, tracking pixels, web beacons etc. (together, “Cookies”));
preferences in receiving marketing from us and our third parties and your communication preferences;
Information we may receive from other sources, e.g. we also receive identifiers and commercial information about you directly from the relevant developer or other third parties, including our service providers, bank partners, and identity verification services; and
any other Information we consider necessary to enhance your experience on the Site.
We may use Information held about you in the following ways:
to provide you with information, products or services that you request from us or which we feel may interest you;
to provide you with location-based services, such as advertising, search results and other personalised content;
to carry out our obligations arising from any contracts entered into between you and another entity using our Site or between you and us;
to improve, operate and maintain our Services and to deliver a better and more personalised service;
to ensure that content from our Site is presented in the most effective manner for you and the device you use to access our Site;
to comply with a legal obligation;
to notify you about changes to our Services;
to protect you, developers and our partners from fraud, malicious activity, and other privacy and security-related concerns;
to investigate any misuse of our service or developers’ applications, including criminal activity, or other unauthorized access to our services;
to develop new services;
to verify your identity and the identities of other members of your company or organisation;
to bill developers for our Services and to transmit payment;
to respond to your comments, questions, inquiries, and customer service requests;
to communicate with you about products, services, offers, and events offered or sponsored by us, and to provide news and other information we think may be of interest to you;
to monitor and analyze trends, usage, and activities in connection with our Services; and
for any other reason which we deem necessary to enhance your experience of the Site.
Affiliated and Partner Businesses, and other Third Parties: To offer you our Services, we may engage with an affiliated or other business, or other third party, that we may or may not control (e.g. marketing companies, developers, payments processers to process online transactions etc.). We will inform you when an affiliated or partner business, or other third party, is involved in your transactions and when we will need to share your Information related to those transactions with them.
You understand that it is important that such affiliated and partner businesses, and other third parties, have access to the relevant Information to perform their functions. We will ensure that these affiliated and partner businesses, and other third parties, do not use your Information for other purposes. We may also receive Information from these affiliated and partner businesses, and other third parties (e.g. updated address information), which we may use (e.g. to correct our records).
Marketing and Promotional Offers: We may also use your Information to provide you with information about goods and services which may be of interest to you and enhance your Site experience, service messages, new features, enhancements, special offers and events of interest. We may contact you via the following channels: emails, push notifications, web notifications, post, telephone or in-app messages.
Business Transfers: In the event that we or substantially all of our assets are acquired (by merger or acquisition), or transferred by way of a reorganisation, customer information will be one of the transferred assets.
With Your Consent: Other than as set out above, you will receive notice when information about you might be sent to third parties, and you will have an opportunity to choose not to share the information.
We may collect, use, and share Information in an aggregated, de-identified, or anonymized manner for any purpose permitted under law. This includes creating or using aggregated, de-identified, or anonymized data based on the collected information to develop new services and to facilitate research.
Note that our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data or other information to these websites.
Some of the Information that we collect from you may be transferred to, and stored at, a destination outside of the UAE. It may also be processed by staff operating outside the UAE who work for us or an affiliated or partner business. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.
We may, for example, use encryption technology to secure your Information during transmission to our Site as well as external firewall and on-host firewall technology to prevent network level attacks.
It is important for you to protect against unauthorised access to your password and to your devices used to access our Services. You are responsible for keeping your password confidential. For example, ensure that you sign off when you have finished using a shared device.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your Information transmitted to our Site; any transmission is at your own risk.
You may be able to access a broad range of Information about your account and your interactions with the Site for the purpose of viewing and, in certain cases, updating that Information.
Examples of information you may be able to access at the Site include:
up-to-date information regarding recent orders;
personally identifiable information (including name, e-mail, password, communications and personalized advertising preferences);
payment settings (including credit card information); and
e-mail notification settings.
You can opt-out of receiving future marketing communications from us at any time by adjusting your customer communication preferences, or the unsubscribe link within the email communication.
Also our system will place cookies when you log on to our Site and this is to ensure you have an enjoyable user experience and are able to utilize all aspects of the Site. You may disable Cookies by changing the settings on your browser. If you disable Cookies, it will affect how our Site works and you may not be able to access or use certain areas of our Site or full functionality. For example, performance cookies collect information about how you use the Site, for instance, which pages you visit most often, which allows us to provide you with targeted and relevant choices that enhance your Site experience.
We may retain a copy of your Information for compliance reasons. When you update Information, we may retain a copy of the prior version for our records. It is important that your Information we hold about you is accurate and current. Please keep us informed if your Information changes during your relationship with us.
We will only retain your Information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your Information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
We may e-mail periodic reminders of our notices and conditions, but you should check our Site frequently to see recent changes.
If you have any concerns about your Information on the Site, please contact us with a thorough description, and we will try to resolve it. Our customer service contact details are:
Address: 14-101, Al Khatem Tower, Abu Dhabi Global Market Sq. United Arab Emirates